The Conference


Wednesday May 31 – 17.00 hours

Start networking on the day before

The CED International Conference is also a great opportunity for networking, where professionals from over 30 countries meet and exchange ideas. Therefore you are kindly invited to join the walking tour on the evening before the conference. The tour starts at 17.00 hour and will guide us through the old town of Madrid, discovering all the secrets of the Spanish Capital. On the way we will go deeper to the origins of the city, visiting the main squares of Madrid like Puerta del Sol or Plaza Mayor. You will enjoy the Majestic Royal Palace and be amazed by the Cathedral of Almudena. In the evening CED will host a dinner. A good start of the CED conference!

Please register for the walking tour when you register for the Conference!

Thursday June 1 – 09.00 – 12.45 hours

An update on Cross Border Claim handling

Protection of victims of cross border accidents, evolutions and future challenges – Sandra Schwarz, Managing Director German Green Card Bureau and Verkehrsopferhilfe e.V. >>

The coverage in Spain of the risk of terrorism by the Consorcio de Compensación de Seguros – by Alejandro Izuzquiza Ibáñez de Aldecoa, Operations director at Consorcio de Compensación de Seguros >>

Personal Injury settlements in different EU countries – by José Cobos Espejos, Senior injuries valuation specialist & Kieran Mitchell, Senior Associate Travel International Litigation >>


12.45 – 13.45 hours – Lunch

Thursday June 1 – 13.45 – 16.00 hours

Trends and technological developments affecting the claim handling process

Digital innovation and how it adds value to the claim handling process – by Chris Lader, Program manager at CED >>

Trafficking and recovery of stolen vehicles in Europe – by Francisco Fernández Martínez, Stolen Vehicles Area Manager at Centro Zaragoza >>

The future of blockchain technology in international claim handling – by Hamza Jap-Tjong, Corporate Strategy & Business Developer at CED >>



16.15 – 18.00 hours – Cocktails